Privacy Policy

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CP Servicing Ltd. Privacy Policy

Effective Date: 01/01/25

Introduction:

CP Servicing Ltd. (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us.

Scope:

This Privacy Policy applies to all personal data collected by CP Servicing Ltd. through our website, social media, email, phone, or in-person interactions. It does not apply to third-party websites, services, or applications that may be linked to or accessible from our website.

Personal Data We Collect:

We collect the following types of personal data:

  1. Contact Information: Name, email address, phone number, and postal address.
  2. Service Information: Details about the services you have requested or received from us, including service history and payment information.
  3. Device and Browser Information: IP address, browser type, device type, operating system, and other technical information about your device and browser.
  4. Usage Data: Information about how you use our website, including pages visited, time spent on pages, and search queries.
  5. Payment Information: Payment method, payment amount, and payment date.

How We Collect Personal Data:

We collect personal data through the following methods:

  1. Direct Input: You provide us with personal data when you fill out forms, contact us via email or phone, or create an account on our website.
  2. Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect device and browser information, usage data, and other technical information about your device and browser.
  3. Third-Party Services: We may collect personal data from third-party services, such as payment processors or social media platforms.

How We Use Personal Data:

We use personal data for the following purposes:

  1. Providing Services: To provide you with the services you have requested, including maintenance, repair, and installation services.
  2. Communication: To communicate with you about your services, including appointment reminders, service updates, and payment notifications.
  3. Marketing: To send you marketing communications, including newsletters, promotions, and special offers.
  4. Improving Services: To improve our services, including analyzing usage data and feedback.
  5. Compliance: To comply with applicable laws and regulations.

Sharing Personal Data:

We may share personal data with the following parties:

  1. Service Providers: We may share personal data with service providers, such as payment processors, to provide you with services.
  2. Third-Party Services: We may share personal data with third-party services, such as social media platforms, to provide you with integrated services.
  3. Law Enforcement: We may share personal data with law enforcement agencies to comply with applicable laws and regulations.
  4. Business Transfers: We may share personal data in the event of a business transfer, such as a merger or acquisition.

Data Protection:

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  1. Encryption: We use encryption to protect personal data in transit and at rest.
  2. Access Controls: We use access controls, such as passwords and authentication, to restrict access to personal data.
  3. Data Backup: We regularly back up personal data to prevent data loss.

Your Rights:

You have the following rights regarding your personal data:

  1. Access: You have the right to access your personal data.
  2. Correction: You have the right to correct your personal data.
  3. Erasure: You have the right to request erasure of your personal data.
  4. Restriction: You have the right to restrict processing of your personal data.
  5. Objection: You have the right to object to processing of your personal data.
  6. Data Portability: You have the right to request transfer of your personal data to another controller.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

CP Servicing Ltd.
[Insert address]
[Insert phone number]
[Insert email address]

Changes to This Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our services after the effective date of the updated policy will constitute your acceptance of the updated policy.

Governing Law:

This Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales.

Dispute Resolution:

Any disputes arising out of or related to this Privacy Policy shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

CP Servicing Ltd.